Returns & Exchanges

Due to the perishable nature of our artisanal baked goods, we strive for perfection in every order; however, if your treats arrive damaged or incorrect, we are committed to making it right through a refund or replacement.

Return Process

• 1.
  Contact Us Immediately

  Please notify our bakery team within 24 hours of receiving your delivery if there are any issues with your order's quality or accuracy.

• 2.
  Provide Documentation

  Send a clear photo of the product and the original packaging to our support email to help us verify the condition of the items.

• 3.
  Review Process

  Our quality assurance team will review your photos and order details within one business day to determine eligibility for a refund or reshipment.

• 4.
  Resolution

  Once approved, we will either initiate a full refund to your original payment method or bake and ship a fresh replacement at no extra cost to you.